Many small and medium-sized business owners can have great frustration over their sales results. When they learn about a sales builder who can help, like myself, they are curious to learn more. During our initial conversation they often have the following two reactions. First, they recognize that my diagnosis of what’s causing their sales to [...]
In 2020, the economy was rolling along until the pandemic brought the entire world to a halt. Demand quickly plummeted as people were quarantined at home and many workplaces rapidly transitioned to remote work. Now, as things seem to be returning to “normal”, many industries have seen their sales numbers recover. I am no economist, [...]
Perhaps Jeffrey Gitomer – author and expert on selling and customer loyalty – said it best: “People don’t like to be sold, but they love to buy.” Today, sales prospects want solutions for their needs, cures for their “pain.” And when they perceive that’s what they are getting, they “love to buy.” To achieve those [...]
Answering the question of how long it takes to fix a sales team isn’t straightforward. Turning a sales organization around depends on many factors, like the number and severity of fundamental issues. It’s impossible to rewire sales performance overnight. Even if you find and fix issues in your sales process, my experience has shown me [...]
How well does your business find, recruit, and hire high-performing sales reps and key sales talent? Do your methods lead to reliable hires and replicable success? Or do your sales recruitment efforts too often send you back to “square one” after you’ve invested considerable time, effort, and money on an underperforming sales rep with no [...]
While the right sales structure is different for every organization, a successful sales team consists of specific role types that have unique skill sets. It takes a very different combination of skills to keep current customers happy versus landing new accounts, and let’s not forget the internal support needed to keep salespeople selling. “Right People, Right [...]
To answer this question let’s assume a few things about your business. Picture a hungry marketplace where customers want what your team is selling. Your sales team is being fed qualified leads. Let’s also assume operations are running smoothly and customers are happy. The sales team handles current accounts incredibly, but you need to expand [...]
A sales team can learn a lot from a championship sports team. An organization sets their sights on the prize and finds the right people to guide them there. The coach looks at the team and the competition to create a winning strategy. Players are assigned roles and performance expectations are set. Throughout the course [...]
One month ago, we asked business owners to take our survey, “What inspired you to start your business?” This was a challenge to you to go back to basics and validate business assumptions, in order to move forward with confidence in planning 2021 goals. Survey responses were a representative sampling of owners with annual business [...]
Your customer relationship management (CRM) software system is filled with details about the people and companies most important to your business. But are you using CRM to add value to your sales team? If you haven’t set up a CRM system to actively monitor and effectively track the steps your sales team takes with business [...]
